The excitement of new EI skills can sometimes slip away as everyone starts to respond to the 150 emails that accrued. It’s hard to make a culture shift.

The pandemic has required us to have a hyper-focus on the safety of ourselves, our families and our communities. At the same time, we have witnessed enormous and painful social upheaval and human suffering on a global scale.

We’ve discovered the joy of having a larger number of international participants in our trainings. People from different walks of life, and different time zones, help us think broadly about the myriad contexts in which emotional intelligence skills play a…

This might be a wake up call to all that we have taken for granted – the choices, the freedom of movement, our insatiable consumerism, our access to healthcare, resources, services and supports, our friends, family, and communities, our ability…

Yes, these are incredibly unstable times and the impacts are being felt by everyone worldwide. Collectively, we are now thinking about the most vulnerable, the people on the margins, the ones most susceptible to contracting and being deeply impacted by…

In leadership roles, whether with individuals or groups, cultivating silence cultivates a coach approach. Coaching is one of four dimensions of leadership in the emotional intelligence leadership model we use…

Our desire to problem solve might come from empathy, but it doesn’t express empathy. We struggle to see someone we love and care about in pain…

One of the biggest changes in the workplace over the last several decades is the transition from what has been called the ‘Dominance Paradigm’ where managers dominate their employees to the ‘Partnership Paradigm’ in which managers partner with their employees…

Courage is not just about superheroes; it is personal and is found in everyday interactions and situations. It is the willingness to face agony, pain, intimidation or uncertainty, even when we are reluctant or fearful. And it’s essential to leadership.

It continues to amaze me how some employees treat the very people who will be writing their reference letters. Who’s writing your reference letter or who is going to provide a reference for you and what are they going to…

We don’t make up these judgments. Dominant social discourses depict women as struggling with low self-esteem, imperfect bodies and flawed personalities. There are multi-billion dollar ‘beauty’ and self-help industries designed to ‘fix’…